Delivery Information

Freight Costs

We offer free delivery over a certain order value in the Nordic countries (Sweden, Norway, Finland and Denmark), for selected services by DB Schenker, Instabox, Bring, Posti and Budbee. See specific delivery cost for each supplier below.

For countries outside the nordic region freight costs are applied.

For orders outside the EU (except Norway) import VAT and customs duties will be added for each country applicable conditions. This also applies to Ireland as orders are sent from the UK. Gifts and free products may receive taxes and fees based off the item's' (either current or estimated) value.

When will I receive my package?

To see which shipping options are available, you need to fill in your delivery details at checkout. After that, the delivery method and possible shipping cost, adapted to your specified address and your order value, will appear. In this step, you can also see an estimated delivery time for each shipping method. You are welcome to choose the one that suits you best!

During busy periods and bank holidays, we thank you for your patience and for your understanding that delivery can take a bit longer than usual, but we will always make sure to do our utmost to ensure that you receive your order as soon as possible.

DB Schenker (Sweden)

Normal delivery time is 1-6 business days. The consignment can be picked up at the nearest delivery point. Shipping costs 15-25SEK if the order value is below 500 SEK. If the order value is over 500 SEK then it will qualift for free shipping. 

If you wish to receive a notification via SMS when your order has arrived at your delivery point, enter your mobile number at the last step at checkout. As soon as your order is ready to be picked up, you will receive an SMS informing you where your order is and a code that you enter to pick it up.  

NOTE: You will also receive your parcel number sent to you via e-mail, but no letter notification will be sent out when you have selected SMS notification. The length of stay for goods is normally 14 days from the time the package arrives at the service point. 

Postnord (Sweden)

Shipping cost 25-39 SEK, free shipping for orders over 100 SEK with selected shipping option. If the order value exceeds 1000 SEK, free shipping for delivery to a retailer.

Home delivery:

Normal delivery time is 1-6 business days. The shipment is delivered to the specified home address. Shipping costs between 25-49 SEK depending on where in the country the order is to be sent. 

You will receive delivery information via SMS from Postnord.

Best (Sweden)

Within selected cities in Sweden we offer Best home delivery service.

Locations: Stockholm, Uppsala

Orders placed on weekdays and weekends before 2.30 p.m. will be delivered to your home the same day, between 6-10 p.m. Orders placed after 2.30 p.m. will be delivered to your home the following day, between 6-10 p.m. at the earliest. Home delivery with Best in these areas costs between 25-39 SEK.

Other locations

Orders placed before 2.30 p.m. will be delivered to your home the following workday, between 6-10 p.m. at the earliest. You will receive a phone notification prior to your delivery. Home delivery with Best in these areas costs between 25-39 SEK and is available in the following cities:

Alingsås, Arboga, Bjuv, Boden, Borlänge, Borås, Degerfors, Enköping, Eskilstuna, Eslöv, Falkenberg, Falköping, Falun, Gävle, Göteborg, Götene, Hallsberg, Hallstahammar, Halmstad, Helsingborg, Härnösand, Hässleholm, Höganäs, Hörby, Höör, Jönköping, Karlsborg, Karlskoga, Karlstad, Kinna, Kristianstad, Kristinehamn, Kumla, Kungsbacka, Kungsör, Kungälv, Köping, Landskrona, Lidköping, Linköping, Luleå, Lund, Malmö, Mariestad, Norrköping, Piteå, Rottne, Sala, Sandviken, Sjöbo, Skara, Skellefteå, Skultuna, Skurup, Skövde, Stenungssund, Stockholm, Strängnäs, Sundsvall, Surahammar, Svenljunga, Tidaholm, Tomelilla, Trelleborg, Trollhättan, Uddevalla, Umeå, Uppsala, Varberg, Veberöd, Vinslöv, Vänersborg, Västerås, Växjö, Ystad, Åhus, Ängelholm, Örebro, Örnsköldsvik.

Instabox (Sweden)

Pick up your parcel from a service locker of your choosing in Stockholm, Gothenburg, Uppsala, Borås, Eskilstuna, Malmö and Helsingborg. Deliveries are made all weekdays and if you order before 10.30 a.m. it is delivered the same day in Stockholm and Uppsala. The service locker is opened with a PIN code sent out via SMS. BankID verification is required by the person collecting the package.

Shipping costs between 9-39 SEK if the order value is below 1000 SEK. If the order value is over 1000 SEK then it qualifies for free shipping. 

 

Instabox (Norway)

Pick up your parcel from a service locker of your choosing. Deliveries are made all weekdays and delivery date and time is indicated in the checkout. The service locker is opened with a PIN code sent out via SMS. BankID verification is required by the person collecting the package.

Shipping costs 19-25NOK if the order value is below 200 NOK. If the order value exceeds 200 NOK, free shipping applies. The service applies to selected areas: https://instabox.io/no-no/places

Helthjem Ekspress (Norway)

Your order is delivered to the mailbox or at your door within 1-5 weekdays. If the parcel is too large for the mailbox or if Helthjem does not deliver to your address, the order will be sent to a postal agent. In such cases, the delivery time may exceed 5 days. The parcel is trackable. 

Shipping costs 19-25NOK if the order value is below 200 NOK. If the order value exceeds 500 NOK, there is free shipping to your door. 

Bring (Norway)

Normal delivery time is 1-5 weekdays. The consignment can be picked up at the nearest delivery point. 

You will receive an SMS and an e-mail from Bring with delivery information and when it is available at the delivery point. Shipping costs to delivery point is NOK 19-25 if the order value is below NOK 850. If the order value exceeds 850 NOK, free shipping applies. 

We also offer home deliveries with Bring at a cost between 39-59 NOK.

 

Posti (Finland)

Normal delivery time is 2-5 weekdays. The consignment can be picked up at the nearest delivery point. 

You will receive an SMS from Posti with delivery information and when it is available at the delivery point. 

The length of stay for goods is normally 7 days from the time the parcel arrives at the service point. 

Shipping cost €3 if the order value is below €20. If the order value exceeds €20 then free shipping applies. 

We also offer home deliveries with Posti at a cost of €5-7 based on order value.

 

Budbee (Sweden, Finland and Denmark)

Home delivery:

We offer home delivery with Budbee to selected areas in Sweden, Finland and Denmark. If your postcode is within the selected area, this will appear as a shipping option at checkout. Pre-order shipping to Sweden costs 39 SEK if the order value is less than 100 SEK. Pre-order shipping to Denmark costs 19 DKK. 

For Sweden and Denmark, free shipping applies when the order value exceeds SEK 1,000. 

For orders to Finland, shipping costs €2-3, free shipping when the order value exceeds €100.

Budbee box:
Pick up your package from your nearest Budbee box. Deliveries take place every day of the week and the delivery date and time are stated at checkout. You can easily open the storage cabinet with a PIN code that you receive via SMS or in Budbee's app. BankID verification is required by the person who collects the package.

Pre-order shipping to Sweden costs between 9-19 SEK. 

For orders to Denmark, shipping costs 19 DKK. 

If the order value exceeds 1000 SEK / DKK, free shipping is available. 

For orders to Finland, shipping costs €2 if the order value is less than €20. Reorder value exceeds €20 then free shipping applies. 

This is a free and 100% fossil-free delivery option.

Deliveries take place on weekdays between 5-10 PM and you can track your package in Budbee's app.

Foreign deliveries within Europe:

We deliver with UPS.

Estimated time of delivery is within 2-5 working days. The package is sent directly to your home.

Foreign deliveries Worldwide:

We deliver with UPS.

Estimated time of delivery is within 3-10 working days. The package is sent directly to your home.

Duties and VAT:

For orders outside the EU (except Norway) you may be liable to pay import VAT and customs duties. Also applies to Ireland and Åland. For these orders, the prices are VAT-exempt. Gifts and free products may receive taxes and fees based off the item's' (either current or estimated) value.

For example, if you receive a gift free of charge in a promotion and the gift value is EUR X, this value will then be added to the checkout amount paid when it comes to your local country's' duty and VAT calculations.

 

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